CSL II Service

CSL_II_sgp_group_kontrola_jakosci

What does CSL II service consist in?

Unlike CSL 1, which assumes that quality control is carried out by the employees of the plant, the CSL 2 procedure is performed by an external company. The Control Shipping Level 2 procedure is an enforced procedure. In the event of a special procedure, there is a need to carry out additional quality control of the product.

CSL 2 is based on the control of non-compliant characteristics of products defined during a kickoff meeting, during which all the details are determined. Its objective is to protect the final customer against the reception of details that do not meet the requirements.

The process is carried out under constant supervision. The main task is to efficiently eliminate the problem in such a way that the error in question does not happen again.  Carrying out the CSL 2 procedure guarantees the customer that the received components or finished products meet the specified criteria. In addition to carrying out the inspection,
the service also includes technical support to analyze and solve the problem.

Why is this worth outsourcing?

Due to many years of experience in providing services, we are able to carry out a thorough inspection, strictly according to the guidelines or instructions provided by the customer.
As a service provider accredited by Stellantis to carry out the CSL II inspections in Poland and Eastern Europe, we have been operating for several years.  We are flexible — depending on the customer’s needs, the service can be carried out in the premises of
the customer’s plant, in our warehouse or directly at the supplier’s or, if necessary, another individually agreed place.

Benefits from using the CSL II service

  • guarantee of compliance of components or products with the requirements specified by the customer
  • time saving
  • eliminating unnecessary costs
  • technical support during the analysis of existing quality problems and searching for
    a solution

Stages of service implementation

Order process and implementation

SGP
Partner Quality problem     1 Quality problem The customer has a problem with the quality of the product and there is a need to use our services.
    2 Acceptance of the order for execution The customer contacts us and we collect all the necessary data and develop the operation strategy.
    3 Contact with the supplier The SGP representative contacts the customer’s supplier directly regardless of where the supplier is based and establishes all the details concerning the inspected detail.
    4 Acceptance of the order execution along with the provision of resources Our employee assigned to the order execution starts operations in accordance with the joint arrangements and the specificity of the task. They are also responsible for appointing controllers, organizing the necessary tools and other tasks.
    5 Order execution In the next step, we proceed to the execution of the order by, e.g., coordinating the work of the team and familiarizing the staff with the instructions for selection, sorting, inspection, or repair. All the time we watch over the progress of work and the order execution in accordance with the adopted guidelines.
    6 Reporting and monitoring Once the order has been completed, the coordinator reports the course of the order execution in the form agreed with the customer. Subsequently, they send the report on the execution of the order to the customer and the supplier.
    7 Order completion Once the order has been completed, we provide the customer with components after selection, sorting, inspection, or repair and we settle with the supplier for the execution of the order.
Partner Resolve problem     8 Service completion and Feedback Our customers’ opinion is crucial to us. After the order is completed, SGP verifies the quality of the order execution with the customer, and the conclusions drawn based on the comments received will be used to further improve the process.

References of our clients

Customers opinion

„Cooperation with SGP has developed properly from the very beginning and SGP has greatly supported Bufab growth over past years.”
Jarosław Bazeli Managing Director
Bufab Poland
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„We repute this company as deserving for recommendation.”
Robert Grzyb Director Advanced Quality
Cooper Standard
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„Basing on orders and missions performer by SGP – Sorting Group Poland Sp. Z o.o., we can confirm high quality of services and punctuality of realized commissions.”
Marcin Przedborski Kierownik Działu Jakości
LG Electronics
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“The communication and services provided by SGP have always been provided in a timely manner and ore to the expected high standards.”
David Alexander Quality Manager
Curtiss-Wright
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“SGP Group administers of well qualified managerial and labor personnel and rich experience, which results in good quality of their work. We repute this company as deserving for recommendation.”
Luca Marchegiani Procurement Direction
Elica
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“It’s worth to mention that services rendered by SGP are always provided on-time and with high quality standards.”
Paola Santagati Quality Supplier
Tristone Flowtech Italy
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